Inbound
WE DELIVER WE LISTEN.
Advance era tech inbound call middle offerings offer one of the few opportunities to talk at once to the consumer and where the customer can speak to them. So vital is this communique that companies are turning to call centers to manage this side of their operations. While Omni-Channel is a fundamental requirement today, 67% of customers still prefer to talk with a company by phone. Advance Era Tech provides accent-neutral associates trained to provide exceptional customer experiences. Agents trained in active listening skills, problem resolution, and how to deliver five-star customer care.
Providing You with a wide variety of Sevices including:
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TRAVEL RESERVATION
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INSIDE SALES
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FOOD DELIEVERY
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PROBLEM RESOLUTION
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APPOINTMENT RESERVATION